Hyatt Residence Club Carmel, Highlands Inn

  • 120 Highlands Dr, Carmel-By-The-Sea
    California, United States, 93923

Face coverings may be recommended or required. To learn more, please review the resort property-specific information below and Face Covering Requirement information.

Face Coverings at Our Resorts

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to the Resort Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners, Members, and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners, Members, and guests include the following:

  • Indoor public spaces and common areas.
  • Lobbies.
  • Food & beverage outlets, including pool bars, convenience stores, and other similar venues.
  • Fitness centers.
  • Outdoor public spaces where social distance of 6 feet (2 meters) cannot be maintained.

Please Note: The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.


The following exceptions apply to the above face covering requirements for unvaccinated Owners, Members, and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old.
  • Individuals with a health or medical condition that prevents them from wearing a face covering.
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
  • Individuals who are eating or drinking and seated at a food establishment on property. (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming, and who are able to socially distance while doing so.

Important Alerts

Any person traveling to the resort should be free of any symptoms consistent with COVID-19 prior to their arrival to the resort. If you are experiencing any symptoms consistent with COVID-19, please do not travel to the resort until you are symptom free for at least 14 days for your well-being as well as that of our other Members, guests and associates.

Official Information

Face Covering Requirements and Travel Guidelines from the California Department of Public Health

Face coverings: Effective Dec. 15, 2021, through Jan. 15, 2022, the California Department of Public Health requires all individuals, including those who are fully vaccinated for COVID-19, to wear face coverings in indoor public settings.

Travel guidelines for travel to and from California: Effective Dec. 15, 2021, all individuals traveling to and from California are to be tested for COVID-19 within 3 to 5 days upon arrival, regardless of COVID-19 vaccination status. Unvaccinated travelers are to test 1 to 3 days before travel and 3 to 5 days after travel, and self-quarantine for 7 days after travel, regardless of a negative COVID-19 test result. If a traveler is unvaccinated and does not get tested, they are to self-quarantine for 10 days after travel.

To learn more, please see destination-specific information below for official information:

Safely reopening California - Coronavirus COVID-19 Response
Travel - Coronavirus COVID-19 Response

Cashless Resort

There is no cash available at this resort, and credit cards are the only acceptable form of payment.

Service Animal Policy

This property welcomes ADA service animals. Pets are not permitted.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.


  • BBQ Grills

  • Bicycle Rentals

  • Fitness Center

  • Hot Tub(s)/Spa(s)

  • On-Site Restaurant

    Pacific's Edge hours of operation:
    • Breakfast: 7 a.m. - 1 a.m. daily
    • Lunch: 10 a.m. - 2 p.m. daily
    • Dinner: 5:30 p.m. - 9 p.m., Wednesday to Sunday
  • Pool Chairs

  • Pool(s)

  • On-Site Lounge

    Open for limited hours.


  • Housekeeping

  • Room Service/Delivery

Experience an elegant clifftop escape that has been welcoming guests for more than a century. From its dramatic perch overlooking the Pacific, this distinctive property blends the amenities of a world-class resort with the seclusion of a boutique hideaway. Explore breathtaking coastline in Carmel and nearby Monterey — or coveted golf in Pebble Beach.

November 29, 2022 10:27 pm